0508 746 753
FREE PHONE

Privacy and Security

Updated - 19th August, 2016

Thank you for registering to get your tax refund through simpleasrefunds.co.nz. At Simple as Refunds, it is our policy to protect your information. We know that we have a lot of information about you and want to be sure that we use it the right way.

Information We Collect and How We Use It

By signing up to Simple as Refunds Ltd you provide us with personal information when you visit our Site. You will only have to provide us with information that relates to completing your tax refund.

Use of Personal Information by Simple as Refunds Ltd

Email

If you so elect, the information you provide may be used by Simple as Refunds Ltd to create and deliver to you emails such as our annual reminder email, newsletters or updates to our services (“Emails”). If you do elect to receive them and later decide that you would no longer like to receive these Emails, see the “Your Choices” Section below.

Communications to Serve You

You have elected to provide us with your contact information, we may provide you with service related announcements by any means, including email, concerning the Site or contact you regarding your customer service requests or questions. These types of communications are necessary to process you tax refund correctly, respond to your concerns and to provide the high level of customer service that Simple as Refunds Ltd offers its customers.

Employment

If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and use it only to consider you for current and future employment opportunities and to contact you with respect to employment with us. We will retain your information for further recruitment opportunities that may arise, unless you tell us that you no longer wish for us to retain your information.

Information We Share and With Whom We Share It

We will not provide your personal information to third parties for their use in marketing their products or services to you without your consent. In addition, we do not sell or otherwise disclose personal information about our clients unless required by the Inland Revenue Department(IRD) or for auditing purposes.

Third Parties

We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include data analysis firms, customer support specialists, email vendors, webhosting companies and fulfillment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.

Compliance with Law

We may disclose information that is necessary to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.

How We Protect Personal Information

We maintain reasonable safeguards for this Site to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on the Site. If you have any questions about security at our Site, you can send an email to mail@simpleasrefunds.co.nz.

Updates to Our Privacy Policy

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. We suggest that you periodically consult this Privacy Policy. Please find the effective date of the Privacy Policy at the top of this page.

Your Choices

Updating Your Information

You have the ability to review, change or request deletion of your personal information by sending an email to mail@simpleasrefunds.co.nz.

Opt-Out and Managing Your Preferences

You may choose whether or not you would like to receive Email from us. You may change your preferences with respect to Email at any time by emailing us at mail@simpleasrefunds.co.nz

Comments

We have taken great measures to ensure that your visit to our Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by email at mail@simpleasrefunds.co.nz.